Frequently asked questions
A little clarity goes a long way.
Everything you may want to know about shopping with Bodhi Tree, from payments and products to delivery and returns.
How do I know my order was received?
After a successful checkout, you should receive an order confirmation at the email address supplied. Check your spam folder or contact us if it does not arrive.
Which payment methods can I use?
The secure payment methods currently available will be displayed at checkout. Availability may differ depending on your device or order.
Are your products always in stock?
Many Bodhi Tree products are limited, handmade or one of a kind. An item can occasionally sell in store before online inventory updates; if this happens, we will contact you with suitable options.
Will colours look exactly the same in person?
We aim to photograph items accurately, but colours can vary between screens. Handmade and natural products may also have small variations that make each piece unique.
How does delivery work?
We offer nationwide delivery in South Africa. Visit our Shipping page for current costs, estimates and tracking information.
Can I return an item?
Eligible returns are handled according to our Refund Policy and your rights under South African law. Contact us before sending anything back.
How does the welcome discount work?
New subscribers can use WELCOME10 for 10% off their first online order over R500, subject to the discount conditions shown at checkout.
Where can I visit Bodhi Tree?
Visit our Contact page for our Edenvale address, map and current in-store hours.
Couldn’t find your answer?
Send us a message and we’ll gladly help.
